Account deletion
Delete your deHertz account.
You can delete your deHertz account at any time. Deleting it removes your recordings and everything made from them — it cannot be undone.
In the app
Open deHertz and go to Settings → Delete account, then confirm. Your account and its data are deleted straight away.
On the website
Sign in at dehertz.com, open Settings → Profile and choose Delete account.
By email
If you can no longer sign in, email privacy@dehertz.com from the address your account uses, with the subject “Delete my deHertz account”. We confirm by reply and complete the deletion within 30 days, usually much sooner.
What is deleted
- Your account: name, email address, sign-in details and settings.
- Every recording’s audio, from our storage as well as the database.
- Transcripts, summaries, write-ups, action items, reminders and people.
- Your profile photo, your deHertz AI conversations and your app usage events.
- Devices and notification tokens linked to the account.
If you own a team workspace that has other members, transfer ownership to one of them first (Settings → Team); the workspace and its shared recordings then stay with the team. Deleting a member account removes only that member’s personal data.
What we keep
Records of a pendant order (invoice and payment details) are kept for as long as tax law requires, separately from your account. Nothing else is kept. Recordings stored only on your phone are removed when you uninstall the app.
Questions: privacy@dehertz.com. See also our privacy policy.